Watch On Demand: Nursing-Led Workforce Strategy, AI-Driven Insight

What does it take to move from reactive staffing to a more proactive workforce strategy? In this session at the 2026 AONL Annual Conference, Michelle Sanchez-Bickley, SVP of Customer Success at Hallmark, joins Jerikah Gilliland, Chief Nursing Officer at Arnot Health, and Andrea Mazzoccoli, Chief Nursing Officer at Hallmark, as they walk through how they are building more flexible workforce models and using data to guide staffing decisions.

From creating structured internal resource pools to gaining better visibility into workforce utilization and labor costs, the conversation highlights how organizations are making more informed decisions across FTEs, float pool, and contingent resources. You’ll also hear how AI-driven insights are helping leaders anticipate demand, act earlier, and reduce the administrative burden of day-to-day scheduling.

You’ll leave with the ability to:

• Design a structured internal resource pool that expands flexibility without sacrificing coverage
• Evaluate tradeoffs across internal staff, overtime, and contingent labor using real workforce data
• Use market and operational insights to better manage labor costs and reduce unnecessary spend
• Identify patterns in demand and workforce behavior to act earlier and reduce last-minute staffing gaps