AdventHealth partnered with Hallmark to modernize provider compensation across a large, multi-division enterprise. By implementing Hallmark’s Physician Enterprise platform, the organization transitioned from spreadsheet-driven processes to a streamlined, automated operating model—improving accuracy, strengthening governance, and enabling scalable growth.
AdventHealth’s compensation environment involved significant complexity, including pooled bonuses, APP/physician-based pooling tiers, FTE-adjusted thresholds, benchmark comparisons, and year-end clinical incentives.
This complexity was compounded by disconnected EMR, HR, and payroll systems, resulting in:
As AdventHealth continued to expand across divisions and provider groups, these inefficiencies became increasingly difficult to sustain. The organization needed a governed, scalable platform to standardize compensation logic and reduce administrative burden.
Hallmark transformed AdventHealth’s compensation operations by translating hundreds of existing compensation files into a unified digital framework within the Physician Enterprise platform.
Key capabilities included:
This approach enabled compensation teams to efficiently manage complex arrangements in a single system while improving visibility for physicians and APPs.
Hallmark executed a phased rollout aligned with AdventHealth’s organizational structure:
This phased strategy ensured controlled adoption, thorough validation, and a repeatable deployment model for future divisions.
Through its partnership with Hallmark, AdventHealth has transformed provider compensation into a scalable, automated, and future-ready operation. The organization is now well-positioned to support continued growth while maintaining accuracy, transparency, and operational excellence.
